Terms & conditions
1. Who we are
These terms apply to this website, my quizzes and emails, my online courses (Bedroom Skills and Pleasure Portal) and my 1:1 coaching, all run by Yaniverse LLC, a company based in the United States ("I", "me"). Contact: yaniversemagick@gmail.com. By using the website or buying from me, you agree to these terms.
2. Who this is for
My work is for adults aged 21 and over. You take part by your own choice, and you are responsible for the choices you make.
3. What I offer
- Quizzes and free content: for education and self-reflection. They are not a diagnosis or a prediction
- Online courses: pre-recorded video modules and materials
- VIP options: where offered, a course plus two 1:1 sessions of 90 minutes with me
- 1:1 coaching journeys: private sessions on Zoom or in person, with support between sessions. Each 1:1 journey is covered by its own coaching agreement, which is signed separately. If it conflicts with these terms, the coaching agreement applies
4. Courses: access and use
- After payment, you receive access to the course in your account. Access is for you alone, and you may not share your login
- Course materials (videos, audio, documents, images) belong to me. You receive a personal, single-user licence for your own use only. You may not copy, share, resell or publish them
5. Prices and payment
- Prices are shown in euros on the sales page, and taxes may apply
- If you choose a payment plan, you agree to pay every instalment on time. If a payment fails, I may pause your access until it is resolved
- Payments are processed by my payment provider
6. VIP and 1:1 sessions: scheduling
- You book sessions through my booking link or by arrangement with me
- Please cancel or reschedule at least 24 hours in advance. Late changes and missed sessions may be forfeited
- If you arrive more than 15 minutes late, the session may be forfeited
7. Refunds
Because courses give immediate digital access and sessions reserve my time, I do not offer refunds. By buying, you agree to pay the full amount, including all instalments of a payment plan.
8. Not therapy, not medical advice
My services are coaching and education. They are not therapy, psychological or medical treatment, and they are not meant to diagnose, treat, cure or prevent any condition. They are not legal or financial advice. If you need medical or mental health care, it is your responsibility to seek it out. Please check with a doctor before doing any practice if you have a medical condition.
9. Emotions, boundaries and pausing
Painful emotions, memories or sensations can arise. You decide at any time whether to pause, stop or continue. Your boundaries are always respected, and you can say no to any practice, in a course or in a session.
10. No guarantees
I make no promises about results. Statements about possible outcomes are opinions, and testimonials from other people do not predict your results. What you experience depends on many factors, including your commitment, practice and circumstances.
11. Testimonials
If you share a testimonial or feedback with me, you agree that I may publish it, with your name hidden unless you agree otherwise, in my marketing. What you share must be true.
12. Confidentiality and privacy
What you share with me in sessions is confidential, as explained in your coaching agreement. I handle personal information as described in my Privacy Policy.
13. Community and conduct
Please treat others, and me, with respect. I may end access without a refund if someone is abusive or breaks these terms.
15. Limited liability
To the extent the law allows, my total liability for any claim is limited to the amount you paid for the service involved, and I am not liable for indirect, incidental or consequential damages.
16. Changes
I may update these terms and will post the new version here. Purchases are covered by the terms in force when you buy.
17. Contact
Yaniverse LLC, United States yaniversemagick@gmail.com